Privacy Policy

LAST UPDATED 11.19.25
Combustible Company (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us online, at events, or through our communication channels—including SMS/text messages sent through Mailchimp.

By providing your information or opting in to our communications, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you voluntarily provide it:

  • Name

  • Email address

  • Phone number (mobile or landline)

  • Mailing address

  • Any additional information you choose to provide when filling out forms, making donations, or signing up for events or newsletters

We do not collect sensitive personally identifiable information unless explicitly provided for a specific purpose.

2. How We Use Your Information

We use the information you provide to:

  • Send email newsletters and organizational updates

  • Send SMS/text communications when you expressly opt in

  • Process transactions, donations, or ticket purchases

  • Communicate about productions, events, and opportunities

  • Improve our programming, marketing, and website

  • Comply with legal requirements

We will never sell, trade, or rent your information.

3. SMS/Text Messaging Terms

We use Mailchimp to send SMS/text messages. By providing your mobile phone number and opting into our SMS program, you consent to receive text messages from Combustible Company.

Messages may include:

  • Event reminders

  • Ticketing updates

  • Announcements

  • Promotional messages

  • Organizational news

Your consent to receive SMS messages is not a condition of purchase.
Message frequency varies.
Message and data rates may apply.

How to Opt Out
You may opt out at any time by replying STOP to any text message.

How to Get Help
Reply HELP or contact us directly at info@combustiblecompany.org.

Mailchimp may collect or process certain data as part of delivering these messages. Mailchimp’s use of your information is governed by their own privacy policy.

4. How We Share Information

We only share personal information with:

  • Mailchimp and other service providers that assist with email/SMS communications

  • Payment processors (for ticketing or donations)

  • Web hosting or analytics partners

  • Government authorities, when required by law

These partners may only use your information to perform services for us. They are not permitted to sell or use your data for their own marketing.

We do not sell or rent your data to any other organization.

5. Data Security

We use administrative, technical, and physical safeguards to protect your personal information. While we work to secure your data, no system can guarantee 100% security.

6. Your Choices

You may:

  • Unsubscribe from email using the link in any message

  • Opt out of SMS by replying STOP

  • Request updates or deletion of your information by contacting us at info@combustiblecompany.org

7. Children’s Privacy

We do not knowingly collect or solicit personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated date.

9. Contact Us

For questions about this Privacy Policy or your personal information, contact:

Combustible Company

Email: info@combustiblecompany.org

Website: www.combustiblecompany.org